How to Prevent Toxic Productivity and Improve Workplace Culture
Over the past couple of decades, work culture worldwide has significantly transformed. It is shifting towards a more employee-centric approach with every passing day. This change stems from the belief that happy employees are more productive than those compelled to increase productivity. If you keep a proper check and balance, the employees will work more and produce more, which may be somewhat valid. However, overproductive employees burn out quickly and lose interest in the company. As the employer, you create an adaptable and flexible environment. You must ensure you do not overburden your employees by chasing unrealistic productivity standards, so much so that it starts to cross into ‘toxic’ territory. What is Toxic Productivity? Toxic productivity means working more than required and being unable to maintain a healthy work-life balance. A person becomes so involved with work that other aspects of their lives start to be affected. In an organization, it is easy to move from productivity to toxic productivity because of the workload and pressure from the management. For example, an employer commended an employee for their 24/7 availability for office tasks, even if it is not included in their job description. However, this praise sets a precedent to pressure individuals and others to meet such demands to receive recognition. It is just the beginning, and from here, it will be a downward spiral for both the employee and the employer. Toxic productivity is much more taxing for the employer because if the employee is unhappy, they will move towards a better opportunity however, the company has to hire a new employee and train them. In addition to this, employers face many other issues, like Patterns of Toxic Productivity The effects of toxic productivity become the foundation of an unhealthy work culture, which, in the long run, damages the company’s reputation. To combat such issues, it is best to identify the patterns and take measures immediately to fix them. Want a Healthy and Productive Workplace Culture? Download TimeBee 8 Ways to Prevent Toxic Positivity Identifying toxic patterns early gives you ample time to choose and plan preventative measures that help you break the cycle. Moreover, these create a healthy working space for your employees and yourself. Promote Emotional Intelligence Emotional intelligence is understanding the undertone of the behavior of the employees rather than lashing out at the employee’s small mistakes. It is about understanding that employees are humans and prone to make mistakes. Emotional intelligence equips you to understand that there might be reasons for employees’ mistakes. Try to find that reason and help the employee through it if you can. This consideration creates a sense of reliability, which leads to loyalty and motivates them to do more for the company. Depending on the organization’s scope, you can train your managers to do the same, and together, you can build an emotionally intelligent organization based on reality and trust. Provide Mental Health Resources Your employees’ mental health should be your priority. If employees constantly feel stressed or burned out at the workplace, they will not be innovative, creative, or productive. To make them feel better, you need to create a healthy environment. If the issue still lingers, offer accessible mental health resources such as counseling services, therapy sessions, and support networks. Providing these resources helps them with their issues and shows your commitment to supporting them. It also encourages them to step forward and advocate for their well-being before the chaos sets in. Encourage Open Communication Communication is the key in every situation. To prevent toxic productivity, communication has to be two-way. Build a culture where open communication is not just encouraged but expected. Employees are scared to voice their opinions about workload or deadlines if they feel that they will be considered liars or not be considered for future opportunities. Due to this belief, they work overtime or suffer in silence, which affects their overall performance. To encourage open communication, regularly solicit feedback and hold open forums where employees can express themselves freely. This open dialogue allows you to identify potential issues before they escalate and create a more supportive work environment. Acknowledge Challenges Challenges are a part of every job. Even if employees do the same work daily, they can still face challenges. To prevent toxic productivity, you must recognize that unexpected hurdles or personal issues can impact productivity. Whenever an employee contacts you with an issue, approach the challenge with empathy and understanding without considering the scale of the issue. It is the right approach to look at the issue from their perspective. You can offer flexible work arrangements or temporary workload adjustments to accommodate them. By acknowledging these challenges, you help them with their work, which allows you to achieve your goal. Design a Healthy Work Culture Toxic productivity does not exist in a healthy work culture. It is up to the employer to plan and implement strategies that build a healthy work culture. Promoting healthy habits like taking regular breaks and encouraging short walks or light exercise throughout the day is the start of building a healthy working space. Encourage team building activities and support healthy work relations among employees. You can also offer healthy lunch options, flexible work schedules, and remote work opportunities if the work nature allows it. These measures show your commitment to employee well-being and create a more positive work environment, boosting morale and loyalty. Set an Example Leaders set the example, and others follow, sometimes consciously and sometimes subconsciously. So, you have to be extra careful with your behavior and reactions because they affect the tone of the entire company. For instance, if you listen to your employees and give weightage to their problems, the managers will do the same with their teams. Like the ripple effect, the employees will do the same among themselves, fostering healthy work relations and a healthy work environment. So, avoid glorifying overwork, late nights, or pushing employees to meet deadlines. By leading by example, you demonstrate that an adaptive work culture isn’t
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